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Report Suspicious Activity

Help us protect our customers and brand by reporting suspicious activities related to our products or services.

Contact Security Team

Why Report Suspicious Activity?

Your vigilance helps us combat fraud, counterfeit products, and unauthorized use of our intellectual property. Reporting suspicious activities protects not only our business but also our customers and partners worldwide.

Types of Suspicious Activities

Please report any of the following activities:

geries

Counterfeit Products

Unauthorized replicas of our machinery or spare parts using our branding.

📧

Phishing Attempts

Suspicious emails requesting personal or financial information claiming to be from Goluwa India.

🌐

Fake Websites

Websites impersonating Goluwa India to collect information or payments.

💼

Fraudulent Sales

Unauthorized individuals or companies selling our products or claiming to represent us.

🔍

Intellectual Property Violations

Unauthorized use of our trademarks, patents, or copyrighted materials.

📞

Scam Calls

Calls pretending to be from Goluwa India asking for sensitive information.

How to Report

We provide multiple channels for reporting suspicious activities:

1

Gather Information

Collect all relevant details including dates, times, websites, email addresses, and any evidence.

2

Submit Report

Use our online form, email, or direct contact method to submit your report.

3

Verification

Our security team will review your report and verify the information.

4

Action

Appropriate action will be taken based on the nature of the reported activity.

Report Online

Use the form below to report suspicious activities directly to our security team:

Alternative Reporting Methods

If you prefer not to use the online form, you can report suspicious activities through these methods:

Email Report

Send detailed information to:

security@goluwa.com

Phone Report

Call our security hotline:

+91 95585 33566

What Happens After Reporting

Once you submit a report, our security team will:

  • Acknowledge receipt of your report within 24 hours
  • Evaluate the information provided
  • Conduct an investigation if necessary
  • Take appropriate action based on findings
  • Notify you of the outcome (when possible)

Confidentiality & Anonymity

We respect your privacy and confidentiality. You may submit anonymous reports if you prefer. However, providing contact information helps us follow up if we need additional details.

Legal Protections

Goluwa India prohibits retaliation against anyone who reports suspected violations in good faith. We support whistleblowers and provide protections for those who come forward with legitimate concerns.